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The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean (ACHE Management) |  | Author: John R. Black
Publisher: Health Administration Press
Category: Book
List Price: $76.00
Buy New: $68.38
as of 11/23/2009 12:52 MST details
You Save: $7.62 (10%)
New (12) Used (11) from $68.00
Seller: bestdictionaries
Rating:  2 reviews
Sales Rank: 280218
Media: Paperback
Edition: 1
Pages: 224
Number Of Items: 1
Shipping Weight (lbs): 0.8
Dimensions (in): 9 x 5.9 x 0.6
ISBN: 1567932932
Dewey Decimal Number: 362.1068
EAN: 9781567932935
ASIN: 1567932932
Publication Date: May 1, 2008
Availability: Usually ships in 1-2 business days
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Product Description
The Toyota Production System model, or Lean, is not new. It has been successfully used in manufacturing companies for decades and is now making dramatic improvements in healthcare institutions as well. This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization. What do the production of cars and the care of patients have in common? In both cases, the goal is to deliver high-quality, error-free results. Lean is a proven strategy for providing safe, hassle-free, and cost-effective care. Learn from success stories from healthcare organizations Real-life examples illustrate how well Lean works. These accounts will help you gain a sense of what s involved in implementing Lean in healthcare. How do you get an organization to adopt Lean as its improvement strategy? How do you bring people on board? How do you put the Lean infrastructure in place? How do you even start? These stories will answer your questions about applying Lean, and perhaps most important, convey the remarkable results you can expect.
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| Customer Reviews:
Great Message November 2, 2009
Thomas Bucci (Cleveland, Ohio)
Today I can count on two fingers the people who are truly qualified to write a book on Lean Systems. John Black would be the first I would recommend. Yes, there is much more more to be learned and eventually written on the topic of transforming organizations into waste free work places, but this is a great beginning.
Usefulness of this book February 12, 2009
Donald Bryant (Grand Rapids, MI)
8 out of 8 found this review helpful
The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean
The book is great for leaders who are new to the concepts of Lean as a tool to greatly improve the delivery of healthcare. Gives a good overview of what Lean is about.
I do disagree with Mr. Black about the need for having a mentor or sensei who has 20 years of experience and has been through training with Toyota Lean masters. It is ridiculous to think that such a large body of trained experts exist to help the population of healthcare providers. Plus, his assertion that a company needs only this approach and none others, such as TQM or Six Sigma, is debatable. After all, the American Society of Quality endorses a Lean Six Sigma approach. I am sure that Toyota uses other techniques too, such as DOE and Taguchii methods to overcome special problems in manufacturing.
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