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ADKAR: a Model for Change in Business, Government and our Community : How to Implement Successful Change in our Personal Lives and Professional Careers |  | Author: Jeffrey M. Hiatt
Publisher: Prosci Research
Category: Book
List Price: $18.95
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Seller: prentissbooks
Rating:  11 reviews
Sales Rank: 46110
Media: Paperback
Edition: 1st
Pages: 146
Shipping Weight (lbs): 0.7
Dimensions (in): 8.8 x 6 x 0.6
ISBN: 1930885504
Dewey Decimal Number: 658
EAN: 9781930885509
ASIN: 1930885504
Publication Date: August 1, 2006
Availability: Usually ships in 1-2 business days
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Product Description
Why do some changes fail while others succeed? How can you make sense of the many tools and approaches for managing change? How can you lead change successfully, both in your personal life and professional career? After more than 14 years of research with corporate change, the ADKAR model has emerged as a holistic approach that brings together the collection of change management work into a simple, results oriented model. This model ties together all aspects of change management including readiness assessments, sponsorship, communications, coaching, training and resistance management. All of these activities are placed into a framework that is oriented on the required phases for realizing change with individuals and the organization. The ADKAR perspective can help you develop a "new lens" through which to observe and influence change. You may be working for change in your public school system or in a small city council. You may be sponsoring change in your department at work. You may be observing large changes that are being attempted at the highest levels of government or you may be leading an enterprise-wide change initiative. The perspective enabled by the ADKAR model allows you to view change in a new way. You can begin to see the barrier points and understand the levers that can move your changes forward. ADKAR allows you to understand why some changes succeed while others fail. Most importantly, ADKAR can help your changes be a success. Based on research with more than 1100 companies from 59 countries, ADKAR is a simple and holistic way to manage change.
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| Customer Reviews:
Showing reviews 1-5 of 11
 a resource for the business library June 23, 2009
1 out of 1 found this review helpful
I read this book before I bought it. Of all the books on this model for change management, this was my favorite. It is a straighforward look at organizational change. If you are familiar with change management, it won't be new and diiferent. For me, it was a nice explanation of the steps in this methodology and something I will reference often as I work through organizational change.
My co-workers were not as interested in this book, citing its dry writing. They prefered the books that focused more on individual change management which included more checklists and charts. If you like the individual focus, check out some of the other books by the same authors. All use the ADKAR methodology.
 Absolutely the best book on Change Management! September 19, 2008
Vonda Ramey Melton (Lexington, KY USA)
Jeff Hiatt does an outstanding job of presenting a simple model to explain why individuals and organizations struggle with change. His five building blocks for change: awareness, desire, knowledge, ability, and reinforcement are presented in this book. Since being introduced to this model, I think of ADKAR every time I go through a personal or professional change. Thanks Jeff for making it an informative and FUN read!!!
A very practical application of change management August 11, 2008
IN ADKAR, Hiatt sets out to show why some changes fail when others succeed; how to make sense of the many methods and tactics for change; and how to lead change successfully. The book scores well on all three aims.
ADKAR stands for Awareness, Desire, Knowledge, Ability and Reinforcement - a simple acronym for the elements required to be managed in any successful change process. Through identification and then assessment of all the various components of the change, scores are allocated on a 5 point scale to indicate which elements require most attention.
It was interesting to note that my review of ADKAR coincided with the sharp rise in oil prices in July 2008 and the resultant impact on world trade. Written in 2006, Hiatt uses the ADKAR model to demonstrate why the world did not learn from the oil crisis of the 70's. Knowledge scores a 3, Desire and Ability 2, Awareness and Reinforcement 1 - a very powerful demonstration of the application of the model.
The book goes on to give practical tips and examples of how each of the ADKAR elements can be developed and implemented into any change process. There's also a good summary chapter with key points and a table to show quickly which change management activities will help enable change to occur.
This is a useful and practical change management book - easy to read and apply by practising managers.
Bob Selden, author What To Do When You Become The Boss: How new managers become successful managers
ADKAR get's to the point in managing change July 17, 2008
Phil Harnden, Ph.D. (Upstate NY)
We've had a chance to use the ADKAR book, along with many of the Prosci supplemental tools and techniques, with a variety of public sector clients. The ADKAR approach resonates and sticks with participants at any level of the organization and really seem to make sense for managers working at managing change within their organizations.
After using the book, I've often returned to the organization and find the ADKAR language and approach still 'alive and well' and being applied to technical and improvement projects that have an impact on people. I'm sure that these managers and organizations previously would have called their 'communication plan' their 'managing change' plan and would have neglected to work through any people impacts.
The structure of the book, with an overview and then an application chapter, provides a variety of methods to access the ADKAR concepts and provide groups with good examples of how to work through Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) in their projects and organizations. This book really seems to work and 'sticks' with anyone who's worked with or read the material. I highly recommend ADKAR.
Invaluable Insight - A "Must Have" July 2, 2008
Karen Van Am.... (Sacramento, CA USA)
Jeff's book provides a straight-forward and easy to understand approach to handling change. It's a "must have" reference guide for both work and personal changes. Our organization found so much value in the ADKAR model, we made it a core competency for all our managers and staff. This book also partners very well with another Hiatt book: "Employees' Survival Guide to Change". You'll agree both books are a great investment!
Showing reviews 1-5 of 11
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